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How It Works · What You Receive · The Full Picture

Passing an audit is the floor.

We build workplaces that come out better, financially and culturally.

What Changes After This Engagement

Your CFO has a number
Every psychosocial risk, priced against research and specific to your headcount.
Your leadership has documentation
Timestamped documentation built to the Psychological Health Regulations and aligned to ISO 45003, demonstrating proactive risk identification and assessment.
Your managers have a plan
Curated manager playbooks built for each at-risk team's specific hazard profile. Not guidance, the exact next step.

A fully-managed diagnostic,
not a self-serve tool.

Named risks. Dollar figures. A plan for every manager.

Within six weeks, Daylight runs the four stages a regulator audits against, defined by Safe Work Australia and mirrored by ISO 45003.

01Identify
Daylight executes
Hazards surfaced, traceably.
Genuine worker and HSR consultation at the team level, survey, Remote Site Analysis, and structured interviews, producing the evidence an inspector asks for first.
You receive Departmental X-Ray Report · Consultation Record
02Assess
Daylight executes
Severity assessed and registered.
Every hazard rated for duration, frequency, and severity, and mapped to the exact regulatory obligation it implicates.
You receive Psychosocial Risk Register · C-Suite Financial Snapshot
03Control
Daylight equips · You execute
Controls owned by managers.
Each at-risk team gets a targeted action plan: owner, deadline, manager playbook.
You receive Curated Manager Playbooks · Recommended starting actions per department
04Review
Daylight executes
The loop inspectors expect.
Quarterly review cycles and event-triggered control reviews, testing whether controls are working and maintaining the evidence trail.
You receive Compliance Evidence Vault · Maintained register via the Governance Retainer
The System

Your psychosocial risk system.
Engineered for each team.

Built to the OHS (Psychological Health) Regulations 2025 (Vic) and the Compliance Code, aligned with ISO 45003.

You're not carrying this alone, at any phase. We facilitate consultation throughout, evidenced in your Consultation Record.
01
Identify

Surface psychosocial hazards across the business.

What happens

A confidential consultation, built to the Regulations and aligned to ISO 45003, captures hazard areas at the team level, not just sentiment.

What's produced
Psychosocial Risk Register (seeded)
Consultation Record (opened week 1)
Why it matters

A documented hazard list is the foundation. It's the first thing an assessor asks for.

02
Assess

Rank by financial exposure and risk severity.

What happens

Each hazard is assessed for likelihood, consequence, and population exposed, then priced and ranked with auditable rationale.

What's produced
Risk matrix (likelihood × consequence)
Financial exposure model by hazard
Departmental heat map
Why it matters

Without quantification, recommendations compete equally for budget. With it, your CFO has an evidence-based business case.

03
Control

Proportionate controls, deployed by your managers.

What happens

Each prioritised hazard gets a control selected from the hierarchy of controls, with rationale, owner, deadline, and a manager-level action plan.

What's produced
Control register with hierarchy rationale
Manager playbooks for each priority area
90-day action plan with owners
Why it matters

A report without action is shelf decoration. The deliverable an assessor wants is evidence the business actually acted.

04
Review

Re-test, refine, document.

What happens

An ongoing quarterly cycle (run through the Governance Retainer) evaluates which controls are operating, updates the register, and responds to event triggers the Regulations define.

What's produced
Quarterly review record
Maintained Psychosocial Risk Register
Board assurance reporting
Why it matters

Review is the part most consultants skip. It's what turns a one-off survey into a managed system. It's also the part inspectors care about most: not that a system existed once, but that it's living.

The End State

Four phases. One coherent system, structured, documented, and operating. Built to align with what a regulator, a board, or an ISO 45003 alignment review expects to see.

The Diagnostic Framework

Assessed across every
ISO 45003 psychosocial hazard.

ISO 45003:2021 defines psychosocial hazards across six broad source categories, our diagnostic covers all of them. Every question maps to a hazard, every hazard maps to a cost, every cost maps to a corrective action.

Most organisations carry hazards across four or more categories simultaneously, without knowing which one is costing the most. Daylight's diagnostic surfaces, ranks, and maps each one.

Vic Psychological Health Regulations 2025 ISO 45003:2021 Safe Work Australia
From Zero to Complete, and Beyond

Five steps.
Two of them yours.

A complete psychosocial risk diagnostic, built to the Psychological Health Regulations and aligned to ISO 45003.

Hazards surfaced, priced by financial exposure, and translated into manager-level playbooks.

Step 01
Scoping & Alignment Call
This is the only conversation we need from you before we take over. A focused 45-minute call to calibrate the engagement to your organisation, headcount, sites and shift structure, industry context, and your primary risk concerns. From this point forward, the process is ours to manage.
  • Organisation structure and department mapping
  • Industry and workforce risk profile calibration
  • Internal comms pack briefing, CEO tone, HR announcement language
  • Survey window and launch timeline confirmed
45 min
Your input required
Step 02
Survey, Remote Site Analysis & Worker Consultation
Asking your people to be honest about their experience is asking them to trust you. We take that seriously, the communications pack, the external deployment, and the written anonymity guarantee are all designed to make that trust explicit. Alongside the survey, a Remote Site Analysis, structured remote analysis of your site and shift patterns, guided interviews with your team across shifts, and review of rosters, incidents, and change plans, grounds the findings in how your site actually runs. The diagnostic survey takes under 10 minutes. We handle everything else.
  • Pre-written internal comms ready to send in 3 clicks
  • Anonymous survey hosted on secure infrastructure
  • Three-week window covering the survey, Remote Site Analysis, and worker & HSR interviews, we handle all follow-up
  • No individual responses are ever attributable
Weeks 1–3
We manage everything
Step 03
Analysis, Compliance Mapping & Report Production
This is where Daylight earns what you paid. The full analytical process begins, and you do genuinely nothing. Every hazard identified, ranked by financial exposure, cross-mapped to the Psychological Health Regulations, the Compliance Code, and ISO 45003, and packaged into your complete deliverable suite. When we're finished, you'll have everything you need to walk into any room and act.
  • Hazards identified, ranked, and priced against research benchmarks
  • Each finding mapped to the specific Regulations obligation and ISO 45003 hazard category
  • Department-level risk profiles produced independently
  • Curated Manager Playbooks generated for every at-risk team
  • Your complete deliverable suite uploaded to your secure Leader Portal
Weeks 4–5
Zero involvement required
Step 04
Clarity Presentation & Portal Handover
This is the moment your organisation gets clarity it has probably needed for a long time. A 60–90 minute executive session where your CEO, HR lead, and CFO leave with a shared, complete picture, every finding, every figure, every corrective action, in plain language. No jargon. No open questions. A plan.
  • Findings presented in plain language, no methodology jargon
  • Q&A built in, your leadership team leaves with no open questions
  • Secure Leader Portal access activated for all key stakeholders
60–90 min
Your second input
Step 05
Your Team Acts. Daylight Keeps the System Running.
After the Clarity Presentation, your managers execute using playbooks built for their team. The direction is already mapped, the work is focused, not ambiguous. Clients can continue into the Daylight Governance Retainer, the ongoing operation of your psychosocial risk system: quarterly review cycles, register maintenance, event-triggered control reviews, and board-level assurance reporting. A retainer proposal is presented at your Clarity Presentation. There is no obligation to continue.
  • Quarterly review cycles measuring risk movement against your baseline
  • Psychosocial Risk Register maintained as a living document
  • Event-triggered control reviews when the Regulations require them
  • Board-level assurance reporting, evidence of progress, not just intent
Ongoing
Optional · Fully managed
Pre-engagement
Scoping Call
45 min · Your input
Weeks 1–3
Survey + Remote Site Analysis
We manage
Weeks 4–5
Analysis & Production
Zero lift
Week 6
Clarity Presentation
60–90 min · Portal access
Ongoing
Governance Retainer
Optional · Keeps the system live
What You Walk Away With

Every output built for
a specific person
in the room.

Each one is built for a different person in the room. Nothing is generic. Everything is specific to your organisation.

Deliverable 01
C-Suite Financial Snapshot
Total financial exposure, priced by category and ranked by severity, concise and board-ready.
CEO CFO Board

A concise executive summary translating your psychosocial risk profile into hard dollar figures, total annual exposure broken down by cost category and ranked by severity. Walk into the boardroom with the financial case already made. HR and leadership speak the same language from the same document.

Sample Output
$7.4M
Estimated annual exposure
Turnover
$4.5M
Presenteeism
$1.5M
Brand Erosion
$718K
Absenteeism
$407K
WHS Claims
$297K
Deliverable 02
Departmental X-Ray Report
If you've known one team was struggling while overall scores looked fine, this ends that conversation.
HR / People COO Dept. Heads

Company-wide averages are the enemy of precision. The X-Ray maps psychosocial risk by department, exactly which teams are critical, which are amber, which are stable. Stop applying company-wide band-aids. Apply surgical interventions to the teams that need them.

Sample Output · Risk by Department
Night Shift Production
8.4
Packaging
7.9
Warehouse & Logistics
6.1
Maintenance
5.8
Quality & Compliance
3.2
Administration
2.7
Critical
Elevated
Stable
Deliverable 03
Compliance Evidence Vault
When an inspector, or your board, asks what proactive steps you've taken, you hand them this.
Risk & Compliance Legal WHS

Technical documentation: methodology, scoring, and a hazard-to-obligation cross-map covering the OHS (Psychological Health) Regulations 2025 (Vic), the Compliance Code, and ISO 45003. Timestamped baseline evidence of identification, assessment, and provisioned remediation playbooks, documentation your risk and compliance team can put in front of an inspector.

Hazard-to-Obligation Cross-Map
!
Work Demands: Excessive workload across 3 departments
Action Req.
!
Role Clarity: Significant ambiguity in Production & Packaging
Action Req.
Workplace Relationships: No significant hazards identified
Compliant
Change Management: Adequate structure observed
Compliant
!
Organisational Support: Recognition & manager capability gaps
Action Req.
Deliverable 04
Curated Manager Playbooks
For every HR leader who has identified a struggling team and had nothing concrete to hand a manager, this is what that looks like when it exists.
Dept. Managers Team Leads HR Partners

Every at-risk department receives a curated intervention guide built specifically for their risk profile. Not a library of 50 templates, the exact medicine for the exact problem. Night shift flagged for extreme workload? Workload Rebalancing Guide. Packaging showing burnout? Resilience Reset Protocol. Managers stop guessing and start executing.

Night Shift Production · Critical Risk
Primary Hazard: Work Demands, Extreme Workload
Wk 1
Conduct 15-min 1-on-1 with each direct report using the attached Workload Audit script
Wk 2
Remove non-critical Friday afternoon commitments. Mandate protected deep-work blocks.
Wk 3
Prioritisation matrix exercise. Escalate 3 backlog items to leadership for deferral.
Wk 4
Pulse check using provided 5-question micro-survey. Report back to HR.
Deliverable 05
Employee Communications Pack
Three ready-to-send emails that eliminate the hardest part of any psychosocial survey: announcing it without creating anxiety.
CEO HR Team All Staff

CEO announcement, HR survey launch, and employee FAQ, all pre-written, ready to forward. You forward three emails. That's the entirety of your involvement. Designed for high completion, under 10 minutes, with pre-written communications that establish trust and anonymity before launch.

From: CEO
A message about how we're supporting our team
We've partnered with Daylight to run an anonymous wellbeing diagnostic. Your responses are completely confidential and will never be individually attributable…
From: HR · Survey Launch
Your anonymous survey is now open
No names, no tracking, no individual reporting. Your voice matters and will shape our response…
Employee FAQ · 1 Page
What is this? Who sees my answers?
Everything you need to know about anonymity, what happens with the data, and why your organisation is doing this…
Deliverable 06
Secure Leader Portal
Every deliverable in one private, permanent environment, built for board-level scrutiny, accessible 24/7.
Executive Team Board Access Permanent

Every deliverable in one private, permanent environment, accessible to your executive team at any time. No chasing email attachments or shared drives. If questions arise about what was assessed and when, the answer is already documented and ready to produce.

Overview
Reports
Playbooks
Total Exposure
$7.4M
Depts at Risk
2 Critical
ISO Hazards
3 Action Req.
Compliance
Documented
Deliverable 07
Psychosocial Risk Register (v1.0)
The document inspectors request first, every hazard rated, with controls, owners, and review dates.
WHS HSE Manager

Every identified hazard rated for duration, frequency, and severity, with current controls, owners, and review dates, in the format the Regulations envisage and inspectors request first. Built to be maintained, not shelved.

Register Extract
!
H-04 Shift handover fatigue: Severity: High · Owner: Production Mgr · Review: Q2
Open
!
H-07 Role overload, Packaging: Severity: High · Owner: Site Director · Review: Q2
Open
H-11 Remote isolation, Warehouse: Severity: Moderate · Controls in place
Controlled
Deliverable 08
Consultation Record
Documented evidence that workers and HSRs were genuinely consulted, the most-probed element of any inspection.
WHS HR HSRs

Documented evidence of genuine worker and HSR consultation: what was shared, when, with whom, and how worker views shaped the findings. Consultation is designed into the engagement from day one, and evidenced from day one.

Consultation Log Extract
Week 1, HSR briefing: scope, survey design, anonymity thresholds
Recorded
Week 2–3: Structured worker interviews, Remote Site Analysis
Recorded
Week 5: Draft findings shared with HSRs; feedback incorporated
Recorded

What Each Stakeholder Receives

CEO
Board-ready intelligence and cultural truth
  • C-Suite Financial Snapshot
  • Departmental risk heatmap
  • Top 3 enterprise-wide hazards
  • Board presentation narrative
CFO
The ROI data to justify every decision
  • Dollar-denominated risk exposure
  • Cost by category breakdown
  • Benchmark-based ROI projection
  • Investment vs. exposure ratio
HR / People & Culture
The documentation and the direction to act on it
  • Compliance Evidence Vault
  • Departmental X-Ray Report
  • Timestamped evidence pack
  • Manager Playbooks to distribute
Department Managers
The exact script to fix their specific team
  • Curated Manager Playbook
  • 4-week intervention schedule
  • 1-on-1 conversation scripts
  • Pulse check micro-survey

Book a discovery call.
We'll show you the
sample output.

No pitch deck. No pressure. We'll walk you through a sample C-Suite Financial Snapshot and Departmental X-Ray, the exact outputs your organisation would receive. You'll know by the end of the call whether this is right for you.

The real outcome is an organisation that finally understands its people, and knows exactly what to do about it.

The Second-Half Guarantee, the final 50% is only invoiced once the deliverables are in your hands and accepted

Written anonymity guarantee before a single survey question is deployed